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Wolverine Garage Doors
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Privacy Statement (UK)

Last updated 01 January 1970

This privacy statement applies to the website https://wolverinegaragedoors.co.uk and to enquiries you make with us. Wolverine Garage Doors Ltd ("we", "us", "our") is the data controller for the personal data described below. We are committed to handling your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We do this by:

  • clearly stating why we collect your personal data;
  • collecting only what we genuinely need;
  • asking for your consent where the law requires it;
  • keeping appropriate security measures in place; and
  • respecting your rights to access, correct or delete your data.

1. What we collect, why, and for how long

1.1 Enquiries and quotes (contact form, phone, email)

When you contact us through the website form, by phone or by email, we collect your name, phone number, email address, postcode and any details you give us about your enquiry. We use this to respond to you, arrange a free survey, prepare a quote and carry out any work you go on to order.

Lawful basis: taking steps at your request before entering into a contract, and our legitimate interest in responding to enquiries.

Retention: for as long as needed to deal with your enquiry and, where you become a customer, for up to 6 years after the work is completed to meet our legal, accounting and warranty obligations.

1.2 Website statistics and analytics

With your consent, we collect information about how you use the website (pages visited, approximate location from your IP address, device and browser) to understand what is working and improve the site.

Lawful basis: your consent, which you can withdraw at any time.

Retention: as set out in our Cookie Policy.

2. Who we share your data with

We do not sell your personal data. We share it only with trusted suppliers ("processors") who help us run our business, and only as far as needed:

  • Tradify / TradeHQ — our job management and customer record system, used to manage your enquiry, quote and installation.
  • Resend — our email delivery provider, used to send our reply and your confirmation email.
  • Google (Analytics and Tag Manager) — website analytics, under a data processing agreement and only with your consent. Google may not use this data for its own purposes.
  • CyberStaff — the live chat service on our website, if you choose to use it.
  • Our hosting and IT providers — including our website host and our web developer, Dead Simple Computing Ltd, who maintain the site on our behalf.

We may also share data with our professional advisers, or with the authorities, where the law requires it.

3. Cookies

Our website uses cookies and similar technologies. Please see our Cookie Policy for full details and to manage your preferences.

4. When we may disclose your data

We may disclose your personal data where we are required to by law, a court order or a law enforcement or regulatory authority, or in connection with the sale or transfer of our business (in which case it may be shared with our advisers and any prospective buyer).

5. How we protect your data

We use appropriate technical and organisational measures to keep your data secure, including encrypted connections (TLS/SSL), access controls, email authentication (SPF, DKIM and DMARC) and regular updates to our systems.

6. Other websites

Our website may link to other websites. This statement does not apply to those sites, and we are not responsible for their content or privacy practices. Please review their own policies.

7. Children

Our website is not aimed at children. We ask that children do not submit personal data to us.

8. Your rights

Under UK GDPR you have the right to:

  • be told why we need your data, what we do with it and how long we keep it;
  • access the personal data we hold about you;
  • have inaccurate data corrected or completed, and in some cases deleted or restricted;
  • withdraw your consent and ask us to delete your data;
  • receive your data and have it transferred to another controller (data portability); and
  • object to our processing of your data, on grounds relating to your situation.

To exercise any of these rights, please contact us using the details below. We may ask you to verify your identity first.

9. Complaints

If you are not happy with how we have handled your data, you can complain to the Information Commissioner's Office (ICO):

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Telephone 0303 123 1113. Website ico.org.uk.

10. Changes to this statement

We may update this privacy statement from time to time. The date below shows when it was last revised, and we recommend you review it occasionally.

11. Contact us

Wolverine Garage Doors Ltd (Company number 07842219)
15 Lomond Avenue, Reading, RG4 6LB, United Kingdom
Phone: 0118 336 0212
Email: [email protected]

Last updated 29 June 2026.